• Worldwide Shipping
  • Company Location : Europe

Frequently Asked Questions

Do you ship worldwide? What are the delivery charges and delivery times?

We offer worldwide shipping. Please advise below for our delivery charges and delivery times.

 

Destination

Delivery Option

Price

(per item)

Approximate Delivery Time

Greece

Standard

6 €

3-4 Working days

Europe

Standard

13 €

4-6 Working days

USA

Standard

16 €

12-16 Working days

Everywhere else

Standard

20 €

14-19 Working days

 

 

** Please note that during holiday periods there will be probably delays in the delivery process. Please allow approximately one more week for deliveries.

 


When will my order despatch and how can l track it?

All orders will be dispatched within 1-3 working days. Please allow an extra 2 working days for all items that require customizations.

For all orders placed on Larollbags.com you will receive an email confirming when your order has been dispatched and a unique tracking number. You will be able to track the parcel online from the official postal website of your country. Please note that the tracking page updates only when the package reaches your country. A signature will be required upon delivery from an authorized recipient.

If you wish your order to be delivered to a different address please enter the alternate delivery address at the delivery section of the checkout process.


Will l be charged customs and import duties?

Larollbags.com is a business that offers worlwide shipping from GREECE. For deliveries outside of the European Union you may be subject to import duties when your package reaches the destination. Unfortunately,we have no control over these charges and cannot predict their amount .The buyer will be responsible for payment of any such import duties and taxes incurred so for further information we recommend you to contact your local customs office.

**Important for US Customers: As from the 10th March 2016, items for personal use with a value of less than $800 will be free from import duty and taxes.


Can l cancel an order?

You are able to cancel your order within 24 hours from the time you placed your order. To do so, please email us at info@larollbags.com. However, if your order has already been despatched we will not be able to forward its cancellation.

** Please note that custom orders are not eligible for cancellations or returns at any time.


What payment methods do you accept?

We accept the following payment methods:

 

Visa

MasterCard

Maestro

PayPal

 

** Please note that you will be billed in Euros  ( € ) for all items when purchasing from Larollbags.com

An automatic currency conversion will be provided by your credit card company or PayPal when checkout.

Please check with your credit card provider and PayPal for information on currency conversions.


Do you accept returns or exchanges?

We do accept returns and exchanges. Please advise below for further information

 

http://www.larollbags.com/returns


The bag l want has been sold out. Will it become available again?

If the item you want to purchase is marked as ‘sold out’ on our website, please send us an email of your inquiry and we will notify you when it becomes available again. In some cases we can produce the bag as a custom order with no extra charge for the customer if we have availability of supplies.

"Aesthetic and clean designs that emphasize in functionality, are designs that make your bag unique, stylish and functional"
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